Purlos

It is here! Create conversations with full control.

How to use the Conversation Designer

How to access and navigate to the Conversation Designer.

How to Access the Conversation Designer

Label student's messages to automatically raise queries or show risk reasons.

How to use Conversation Labels

A guide to making your messages impossible to ignore.

How to Design a Good Conversation

Unsure of when to use emojis? Look no further!

Emoji Use Guidelines

Understanding Jenni's persona and how to keep her tone consistent!

Who is Jenni?

Using Bookmarks to save time when creating templates

How to use Bookmarks

Approved templates are locked for changes, but here’s how you can still edit the conversation content.

Editing an Approved Template

How to use the link feature to attach parts of conversations to other parts of the same template.

How to use Linking in the Conversation Designer

Gen Z messaging behaviour

Recommendations and best practices for creating WhatsApp Message Templates

The Overview feature makes it easy to visualise your full conversation design.

How to use the Overview Feature

With 40.2 MILLION users in the United Kingdom alone, let's take your student comms to the next level!

WhatsUp With WhatsApp?

Need conversation design support? Out of ideas on what campaigns to run? Look no further...

New AI Conversation Designer

An optional feature designed to ensure your messaging is as engaging as possible

Automatic Link Shortening

Tracking your at risk students has never been easier. Here you'll find out how to mark a student as at risk and where to report on this...

Student Risk Reasons

Include images or videos directly in your campaign messages and makes more engaging and helps you better connect with your learners.

How to Use the 'Add Media Feature' in your Conversation Designer

Mo Salam

Craig Sully

Carlo Formarejo

How to use the Purlos Conversation Designer

Conversation Design 

Variables (previously known as merge fields) let you personalize messages at scale. Instead of sending one generic message to everyone, variables dynamically insert each student’s unique details — like their…

🔑 How Do Variables Work?

Great news! We've just rolled out our brand new Roadmap and Conversation Designer Interface which is available now! Read on for details:

Our new Roadmap and Conversation Designer

In this step, you’ll configure how your data connects to Purlos and define the campaigns that will run through the integration

Integration Method & Campaign Details

Technical Support

The benefits of building a chatbot yourself, and how to get the most out of a chatbot. How to identify turnaround and revenue opportunities.

Why build a WhatsApp chatbot?

How to design an 'Event Reminder' campaign.

Conversation Design - Event Reminder Example

How to design an 'Interview Reminder' campaign.

Conversation Design - Interview Reminder Example

Conversation Design - Jenni Intro Example

How to design an 'Offer Accept' campaign.

Conversation Design - Offer Accept Example

How to design a 'Partial Applications' campaign.

Conversation Design - Partial Applications Example

Survey your students to understand why they are dropping out. Customise this survey and tailor responses to offer students support.

How to build a Withdrawn Student survey

Dwy iaith? Dim problem / Two languages? No problem.

Designing a message in Welsh and English

Building Chatbots

Website

Privacy Policy

Terms of Use

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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