New AI Conversation Designer

Read below or check out a video tutorial here.

We have introduced a brand new feature, developed to save you time and give you inspiration when designing a conversation. We have trained the AI to use language that friendly to your learners, by providing the AI with example conversations that we have designed in the past.

When creating a new campaign, you will notice a brand new button in the template selection page. By selecting generate conversation here, you will taken to our AI Conversation Designer that is designed to support your conversations.

For the AI to generate the best possible conversation for you, it needs to understand the context of the messaging you desire. On the left hand side, you will be prompted to enter a few quick bits of context, such as the timing of the message, target audience and the main objective of the messaging.

Once you are happy with the information you have entered, you can select the generate chatbot button at the bottom of your screen.

Your conversation has now been generated and can be seen on the right hand side. You can also view the full conversation by selecting the 'Overview' button - whatever works best for you.

If you want to add some extra information to the conversation, or remove something that has been generated, you can use the bar below that states 'Edit your chatbot here'.

You can make as many edits as you would like, the more information you provide the more contextual knowledge the AI will have. Once you are happy with the conversation, hit the save button. This will take you to the regular conversation designer page, in which you can add any labels or make any final changes before sending the template for approval.

If you have any questions or feedback about this brand new feature, just let us know by dropping us a message through the widget in the bottom right hand corner of your screen!