There are a few ways to get to the Conversation Designer.
To send a campaign, you must first design your conversation, so accessing the designer is key to success!
Follow the campaign creation instructions here.
One important thing to understand is that you can only create a template within a campaign. You cannot create a template without attaching it to a campaign.
Once it's attached to a campaign, you can then access the Conversation Designer for that template.
You can access the Conversation Designer a few different ways.
Access the Conversation Designer via a Campaign
Navigate to the Roadmap
Once you are at the final stage of campaign creation during which you have created a new template, you will have the option to:
Step 1:
Click 'Create' and then 'Create Campaign'
Step 2:
Choose which template you'd like to edit in the Conversation Designer or alternatively you can start with a blank slate if you choose 'Blank Template'
Step 3:
Choose a campaign name and send date. Then click 'Save'.
Step 4:
You will now see the Conversation Designer where you can make changes to the template.
You can also access the conversation designer by clicking on a previously created campaign in the Roadmap.