Purlos

How to answer Queries using the new live chat console, when the conversation is marked as 'Live'.

Responding to Queries - 'Live' Conversations

How does Purlos automation manage safeguarding?

Safeguarding

How to answer Queries using the new live chat console, when the conversation is marked as 'Not Live'.

Responding to Queries - 'Not Live' Conversations

View and export a report of all your Resolved Queries.

How to see your Resolved Queries

Easily manage queries that are waiting for a learner’s response — no need to close them too soon!

How to Use the “In Progress” Status for Your Queries

Carlo Formarejo

Craig Sully

Queries 

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