Dashboards are at the centre of everything Purlos does. All data that we collect is easily accessible in one of the four extensive dashboards. They have been designed to detail every step of your Purlos journey, with the ability to filter to your heart's content.
For information on how to export any data from a dashboard, click here.
How to access the dashboard
Depending on your login access to our system, you will see a certain combination of dashboards. Not every user will have access to every dashboard. You can contact your Account Manager if you think there's anything missing!
To navigate between your dashboards, simply click the dashboard you would like to view as seen below. Alternatively, click here to visit your dashboards.
Purlos Impact Dashboard
The Purlos Impact Dashboard displays all of your key ROI statistics.
Your first report, 'Students Converted', shows you in £ the amount of money that Purlos campaigns have potentially made you.
Next, you can see 'Time Saved' which shows how many minutes Purlos campaigns have saved you by answering student questions.
Then, you have 'Queries Resolved by Purlos' which shows how many questions your chatbots have answered.
Underneath, 'Average Campaign Rating' is the score that your team has given each campaign that they sent.
'Average Student Success Rating' is the average score given to us from students. At certain checkpoints in a conversation, students will be asked to rate the service they've received on a scale of 1-5.
The reports are dynamic and constantly updating, so make sure to visit regularly!
Lastly, the 'Student Messages Feed'. This is a report showing qualitative feedback directly from the students about their messaging experience. You then have the freedom to view the full chat history to see the conversation that led to the positive feedback from the student. Simply click on the student's name to bring up their full messaging history and details.
In conclusion, the Purlos Impact Dashboard is your home for understanding the value of your investment in Purlos.
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