What is Express Send?
Express send allows you to fully control the batching and sending of your campaigns.
When enabled, your campaigns will not be monitored or batched by Purlos, but will go out automatically when scheduled by you.
How do I enable Express Send?
When you create a campaign you will see a warning that you have Express Send enabled.
To complete the setup for the campaign, you will need to make sure your template is approved and your conversation finalised. The template must be 'Conversation Designed' for Express Send to work. See this article for help designing conversations.
How do I schedule an Express Send campaign?
Once you've created a campaign, you will need to import your student data and schedule your messages, as normal.
Click on the campaign which you'd like to import data into. On the campaign detail page, you'll see that Express Send is on and what your current batch size is. Please note that we are currently limiting the batch size to maximum 50 a day for Express Send, so that we can monitor for quality control. Campaigns will be sent up to the batch size per day. The total number of unique sends combined across all campaigns must not exceed the rate limit. If it does, only as many as possible will be sent, with the remainder sent the following day.
2. Once happy with your batch size, click 'Import and Schedule Messages'
3. Upload your CSV. You'll be reminded again that Express Send is on.
4. Map all of your fields and click 'Next & Preview'.
5. Confirm all your records are validated, and click 'Next & Import'.
6. Click 'Proceed to Schedule Message'.
7. Now you have the option to: update your batch size, validate the message by sending it to a test number (using your own mobile number here), and choose the exact time you want the message to send.
8. Once you're happy with the above, click 'Schedule Message'.
What if my test message doesn't come through?
This could be for a number of reasons. If your template is not 'Conversation Designed', you will need to return to the conversation designer, and come back to scheduling once you have finalised the conversation.