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Data Submission Guidelines for SFTP & API Integrations

Ensure successful campaign integration by following our required data formatting and submission rules when using SFTP or REST API.

Carlo Formarejo avatar
Written by Carlo Formarejo
Updated over 7 months ago

To successfully integrate your data with our platform, it’s essential to format and submit your CSV files correctly. This guide outlines the expected structure and submission process for both SFTP and REST API integrations.

📁 A. CSV File Format

File Requirements:

  • File Type: .csv

  • Encoding: UTF-8

  • Delimiter: Comma ,

  • First row must be headers

🧪 B. Sample File (Download)

🔧 C. Common Issues to Avoid


Incorrect phone number format

Duplicate entries in the same file

Submitting outdated or incomplete files

Extra spaces in headers
​


💡 D. Best Practices

Validate data before sending (especially mandatory fields)

Keep file names consistent

Follow data format properly



If you have questions or need help preparing your file, contact:

📧 [email protected]

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