Authenticating your domain is the first step to successfully sending emails through Purlos. Here are the steps to authenticate your domain.
Please Note
If you do not authenticate your domain, your emails will be sent from our hosted domain and will be sent from the below sender:
{collegename}@survey.education
If you require a unique DKIM selector for Purlos, please reach out to your account manager.
Step 1
Once logged onto the Purlos platform, select 'Account Management' in the top right hand corner.
Step 2
Then, navigate to the 'Email Management' tab.
Step 3
Next, enter the domain you are planning to use. For example 'purlos.ac.uk'
Then, select proceed.
Step 4
After proceeding, you will then be met with a table. These are DNS records that will require your Network/Development team to change.
Once complete, select 'Validate'.
Step 5
We then validate the records above, and if successful, you will be ready to start sending emails from your authenticated domain! Here's an example of what that would look like:
Step 6
If the validation has failed, you will see exactly which record like below:
Then, you will be required to correct the error and validate again until resolved.